Support

Getting Help

If you have questions, encounter issues, or need assistance with any of our products, please don’t hesitate to reach out to Pi Rain in-world. We prefer communication via notecard as it ensures your message is preserved and can be addressed thoroughly.

Feedback and Suggestions

Your feedback and suggestions are not only welcome but highly valued! We believe that user input is essential for creating better products and improving the overall experience. Whether you have ideas for new features, suggestions for improvements or new products, we want to hear from you.

How to Share Your Feedback

• In-World Contact: Send a notecard to Pi Rain with your feedback, suggestions, or feature requests.
• Bug Reports: If you encounter any issues or bugs, please include detailed information about what happened, what you expected to happen, and any relevant circumstances.
• Feature Requests: Describe your idea clearly and explain how it would benefit you and other users.
  • What We’re Looking For
    • Usability improvements.
    • New feature ideas.
    • Documentation suggestions.
    • Performance feedback.
    • User experience enhancements.